Are you struggling to retain clients? It’s probably time for you to check if there’s a disconnect between your strategy and execution people.
In this episode of The Agency Blueprint, I talk to Jen, an agency owner struggling with client relationships and delivering strategic agency services. We brainstorm solutions so she can continue to make her agency scale and grow.
Tune in to the podcast if you can relate to the struggles that Jen is going through.
Key Questions:
- How can you be more proactive when it comes to retaining clients in your agency? (1:48)
- What’s the best way to keep the strategy team and execution team in an agency from being disjointed? (10:53)
- What is the secret to hiring the right accounts manager for the agency? (14:48)
What You’ll Discover:
- How the initial conversation plays a role in setting a dynamic and profitable agency-client relationship (5:11)
- An effective strategy to prepare for every client meeting (12:47)
- How to test a job applicant to know if they’re the perfect fit for the agency (24:49)