---
title: Season 1 | Ep 8 | Genuine Communication is Key to a Successful Client Relationship
description: "I see agencies do this backwards all the time. 

Increasing the communication with clients when they pay more. "
---

[Agency Blueprint Podcast ](https://podcast.creativeagencysuccess.com)

# [Season 1 | Ep 8 | Genuine Communication is Key to a Successful Client Relationship](https://podcast.creativeagencysuccess.com/genuine-communication-is-key-to-a-successful-client-relationship)

 Written by [Robert Patin](https://podcast.creativeagencysuccess.com/author/robert-patin) | Mar 5, 2021 1:00:00 PM

I see agencies do this backwards all the time. 

Increasing the communication with clients when they pay more. 

Increase the communication with your clients, increase the project, then increase your fees. 

You are in the relationship business as much as you are in the creative service business. 

Focus on being human first, connect with your clients and your team. 

Your business will follow. 

Do good by doing good. 

 

**Resources In Episode:**

[How to Win Friends and Influence People](https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034)

[CreativeAgencySuccess.com](https://www.creativeagencysuccess.com)

 

**Episode Links and Resources: **

- 00:17 [To Download Your Free Copy of The International Best Selling Book "The Agency Blueprint" just click this link.](https://thankyou.creativeagencysuccess.com/agencyblueprintdownload)
- 3:28 [How To Win Friends and Influence People](https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034)
- 6:51 [How to Deal with Unhappy Customers](https://blog.creativeagencysuccess.com/_hcms/analytics/search/conversion?redirect=aHR0cHM6Ly9ibG9nLmNyZWF0aXZlYWdlbmN5c3VjY2Vzcy5jb20vYmxvZy9sZXQtZ28tb2YtdW5kZXJhY2hpZXZlcnMtYW5kLWZpbGwteW91ci1zZWF0cy13aXRoLWlkZWFsLXRhbGVudC0w&ct=SEARCH&pid=8240502&cid=48661573705&t=ZW5nYWdlbWVudA%3D%3D&d=blog.creativeagencysuccess.com&c=2&c=3&c=6&rp=7&ab=false&opcid=&rs=UNKNOWN&hs-expires=1671085855&hs-version=1&hs-signature=APUk-v69By7yVOfYxVptmwj9qnFeK0GbaQ)
- 17:03 [Motivate Your Team and Boost Engagement by Fostering a Winning Company Culture](https://blog.creativeagencysuccess.com/_hcms/analytics/search/conversion?redirect=aHR0cHM6Ly9ibG9nLmNyZWF0aXZlYWdlbmN5c3VjY2Vzcy5jb20vYmxvZy9tb3RpdmF0ZS15b3VyLXRlYW0tYW5kLWJvb3N0LWVuZ2FnZW1lbnQtYnktZm9zdGVyaW5nLWEtd2lubmluZy1jb21wYW55LWN1bHR1cmU%3D&ct=SEARCH&pid=8240502&cid=39277422552&t=Y2xpZW50IGVuZ2FnZW1lbnQ%3D&d=blog.creativeagencysuccess.com&c=2&c=3&c=6&rp=1&ab=false&opcid=&rs=UNKNOWN&hs-expires=1671086293&hs-version=1&hs-signature=APUk-v42o8TUJY2fvYlyydFnKsVYOQ65jw)
- 17:34  [CreativeAgencySuccess.com](https://www.creativeagencysuccess.com/)

[View full post](https://podcast.creativeagencysuccess.com/genuine-communication-is-key-to-a-successful-client-relationship)

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