What does culture look like in your agency? Cultural issues can significantly impact your growth because they touch on everyone, from leadership to team members.
In this episode of The Agency Blueprint, we discuss the meaning of culture, why it’s important, and how to combat the negative things that exist in culture. We explain how culture can guide you in identifying those who belong, those who get along with others, and driving goals in your agency.
Listen in to learn how to handle failure, care for your team, foster a communicative culture, and more.
Key Questions:
- [01:09] What is culture, and why is it important?
- [04:50] What are some of the negative situations that exist in culture and how do you combat them?
- [21:10] What is the best way to go about fostering an environment where failure is okay, yet you’re trying to have a successful agency?
What You’ll Discover:
- [01:22] We describe culture as the overall landscape and feeling embedded in the personality of the business.
- [02:49] The importance of culture in guiding those who belong, those who get along with others, and driving goals.
- [04:50] The lack of open-minded communication and how to foster the culture to be communicative.
- [09:00] The importance of allowing every team member to highlight the problem they’re facing and include them in the solution.
- [10:49] Team members wanting to avoid leadership and how to make information flow back and forth.
- [14:35] The importance of understanding the level of decision-making the leadership have, plus how to care for your team.
- [17:23] Why the company culture should be top-down, where you have everyone’s interest at heart.
- [18:59] Understand that failure is an opportunity to grow to avoid creating a culture of fear in your business.
- [21:22] The importance of understanding the rationale behind the decision that leads to failure to ensure it never happens again.
