I see agencies do this backwards all the time.
Increasing the communication with clients when they pay more.
Increase the communication with your clients, increase the project, then increase your fees.
You are in the relationship business as much as you are in the creative service business.
Focus on being human first, connect with your clients and your team.
Your business will follow.
Do good by doing good.
Resources In Episode:
How to Win Friends and Influence People